What is ISO Certification?

"ISO" means International Standard Organization. ISO prescribes a set of requirements, if properly followed by a business organization, the ISO certificate is issued to such organization.

About ISO certification

"ISO certification" refers to the issuing of written assurance (the certificate) by an independent external body that it has audited a management system and verified that it conforms to the requirements specified in the standard. ISO certification gives the confidence that, the certified organization has the capability to consistently provide HIGH QUALITY goods and services to its customers.

ISO Certifications can be rewarded to almost any businesses; however they work well for businesses which offer a high cost service, or an intangible product, as it acts as a way to reassure the consumer.

Achieving an ISO certification is a challenging operation, which requires the entire business processes to be evaluated.

ISO 9001:2008 certifications have been in place for over a decade now and are used by both customers and companies as a method of controlling their quality. The Standard provides a framework to manage your business and ensure a philosophy of continual improvement in all aspects of your business. It provides a set of principles that ensure a qualitative approach to the management of the business activities to consistently achieve customer satisfaction.

On what Principles ISO 9001:2008 is based?

ISO 9001: 2008 is an international standard related to quality management system, applicable to any organization from all types of business sectors and activities. 

ISO 9001:2008 is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance.

Customer focus

Organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need.


Is needed to provide unity of purpose and direction.

Involvement of people

Creates an environment where people become fully involved in achieving the organization's objectives

Process approach

To achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another

System approach to management

The effectiveness and efficiency of the organization depends on a systemized approach to work activities

Continual improvement

Adopting this as a part of everyday culture is a key objective for an organization

Fact based decision-making

Effective decisions are based on the logical and intuitive analysis of data and factual information

Mutually beneficial supplier relationships

Such relationships will enhance the ability to create value.

Advantages of ISO 9001:2008

  • Involves Top management in the improvement of the Quality management System Facilitates the organization to become a customer-focused organization.
  • Ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet customer's needs and expectations.
  • Increases the effectiveness and efficiency of the organization through continual improvement in systems and products /services quality.
  • Inspires confidence of the market and helps in increasing the business.
  • Helps to showcase that the organization can provide HIGH QUALITY products and services to its customers.
  • Good marketing tool and improves public image.
  • Larger organizations prefer to appoint ISO certified organizations as their Vendors.
  • Helps in getting Govt. Tenders.
  • Provides eligibility to enter global markets.
  • Well defined and documented management practices helps in growth of the organization.
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